Terms of Service

Effective Date: November 5, 2025
Applies to: SoCal Therapy Network, LLC (“SCTN”)
Governing Law: State of California, United States

1. Acceptance of Terms

By accessing or using this website (the “Site”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please discontinue use of the Site immediately.
These Terms constitute a legally binding agreement between you (“User”) and SoCal Therapy Network, LLC, a California limited liability company (“SCTN,” “we,” “our,” or “us”).

2. Purpose of Website

The Site provides general information regarding SCTN’s therapy services, including speech, language, and occupational therapy.
All information contained herein is provided for educational and informational purposes only and is not intended as, nor should it be construed as, medical, therapeutic, or professional advice.
Use of the Site does not create a therapist–client or provider–patient relationship.

3. No Medical or Therapeutic Advice

All content on this Site, including text, images, graphics, and other materials, is for general educational purposes only.
Nothing on this Site constitutes or substitutes for individualized diagnosis, medical advice, or treatment by a qualified professional.
Do not disregard, delay, or avoid seeking medical or therapeutic advice from a licensed provider because of something you have read on this Site.
If you or your child have a medical or communication concern, consult a qualified speech-language pathologist, occupational therapist, physician, or healthcare professional.

4. Therapist–Client Relationship

Submission of a contact form, email communication, or phone inquiry does not establish a therapist–client relationship.
A formal professional relationship with SCTN begins only after completion of all intake forms, consents, and agreements within our HIPAA-compliant platform (SimplePractice) and confirmation of acceptance of services by SCTN.

5. HIPAA Compliance and Protected Health Information (PHI)

SCTN complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all related privacy and security rules.

Any Protected Health Information (PHI) shared through therapy services is collected, stored, and transmitted exclusively through HIPAA-compliant systems (SimplePractice and secure Google Workspace accounts).
The public Site is not designed for transmission of PHI. Do not include private health details, diagnostic information, or therapy records in general website forms or emails.
Any PHI received inadvertently through the Site will be deleted or transferred to a secure system as required by law.

6. Privacy and Data Collection

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data in accordance with the California Consumer Privacy Act (CCPA/CPRA).
By using this Site, you consent to the data practices described in that policy.

SCTN may collect limited non-personal data such as cookies or analytics to improve website performance. You may disable cookies in your browser settings.

7. Intellectual Property Rights

All materials appearing on this Site, including but not limited to text, graphics, photographs, logos, and design elements, are the exclusive property of SoCal Therapy Network, LLC, unless otherwise stated.

You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content from this Site without prior written consent from SCTN.
All rights are reserved under U.S. and international copyright laws.

8. Permitted Use of Website

You agree to use this Site only for lawful purposes. You may not:

Engage in conduct that violates any applicable law or regulation.
Upload or transmit viruses or harmful code.
Attempt to gain unauthorized access to SCTN systems or data.
Use the Site to harass, defame, or infringe upon the rights of others.

SCTN reserves the right to suspend or terminate Site access for any violation of these Terms.

9. External Links

The Site may contain links to third-party websites, such as SimplePractice or social media platforms.
These links are provided for convenience only. SCTN does not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites.
Accessing linked sites is at your own risk, and you should review their privacy and terms policies separately.

10. Limitation of Liability

To the fullest extent permitted by law, SCTN, its owners, employees, independent contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this Site.

SCTN makes no warranties regarding the accuracy, reliability, or completeness of Site content.
All materials are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

11. Indemnification

You agree to defend, indemnify, and hold harmless SCTN, its affiliates, employees, and independent contractors from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to your use of the Site or violation of these Terms.

12. Children’s Use

The Site is intended for use by adults and caregivers seeking pediatric therapy services. It is not directed toward children under the age of 13, and SCTN does not knowingly collect personal information from minors through this Site.

13. Modifications to the Site or Terms

SCTN reserves the right to update, modify, or discontinue any part of this Site or these Terms at any time without notice.
Any revisions will be effective immediately upon posting.
Your continued use of the Site following any updates constitutes acceptance of those changes.

14. Governing Law and Jurisdiction

These Terms and any disputes arising from use of this Site are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions regarding these Terms, please contact us at:
📧 info@socaltherapynetwork.com
📍 SoCal Therapy Network, LLC
Orange County, California, United States

Privacy Policy

Effective Date: November 5, 2025
Applies to: SoCal Therapy Network, LLC (“SCTN,” “we,” “our,” or “us”)
Location: California, United States

1. Introduction

SoCal Therapy Network, LLC (“SCTN”) respects and values your privacy.
We are committed to protecting the personal and health information you share with us, whether you visit our website, contact us, or receive therapy services.

This Privacy Policy explains:

What information we collect,
How we use and protect it, and
Your rights under HIPAA, the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

2. Scope

This Policy applies to:

Information collected through our website, emails, and contact forms.
Information shared when requesting or receiving services from SCTN.

It does not apply to information collected through third-party websites linked from our Site (e.g., SimplePractice or social media platforms).

3. Definitions

“Personal Information” means any data that identifies or can reasonably identify you (such as name, email, phone number).
“Protected Health Information (PHI)” refers to any individually identifiable health data, as defined under HIPAA.
“Services” include speech, language, and occupational therapy offered by SCTN and its independent contractors.

4. Information We Collect

We may collect the following categories of information:

A. Information You Provide Voluntarily

Name, email, phone number, and general location when submitting website or contact forms.
Child’s age, communication goals, or scheduling details, when voluntarily shared for service matching.
Payment or insurance details (if applicable), processed through secure, HIPAA-compliant systems.

B. Automatically Collected Information

Our website may collect limited technical information, including:

IP address, browser type, operating system, device information, and referring URLs.
Site usage data through cookies or analytics tools (Squarespace and Google Analytics), used only to improve site performance and user experience.

C. Protected Health Information (PHI)

When you become a client, SCTN collects PHI to deliver therapy services.
All PHI is stored and managed exclusively within HIPAA-compliant systems, such as:

SimplePractice (for scheduling, documentation, billing, and communication), and
Google Workspace for Healthcare (for encrypted, limited internal use).

PHI is never collected or stored directly on this public website.

5. How We Use Your Information

We use collected information to:

Respond to inquiries and requests for services.
Match clients with therapists based on needs, expertise, and location.
Schedule consultations and manage care coordination.
Improve our website, services, and user experience.
Comply with legal, regulatory, or insurance requirements.

We do not sell, rent, or lease your information to any third party.

6. Legal Basis for Processing (for California and U.S. Users)

We collect and process information based on:

Consent you provide when submitting forms or inquiries.
Performance of a contract (when you begin therapy services).
Compliance with legal obligations (such as HIPAA or state reporting requirements).
Legitimate business interests, such as quality assurance, analytics, and service improvement.

7. Information Sharing and Disclosure

We may share limited personal or health information only as necessary to:

Coordinate care with your assigned therapist.
Communicate with third-party service providers under Business Associate Agreements (BAAs) who assist us in operations (e.g., SimplePractice, Google Workspace, Squarespace).
Comply with court orders, subpoenas, or legal processes.

We do not share information for advertising, marketing, or unrelated commercial purposes.

8. Data Security

SCTN implements strict administrative, technical, and physical safeguards to protect your information, including:

Encryption (SSL/HTTPS) for data transmitted through our website.
HIPAA-compliant platforms for PHI storage and communications.
Access control, limiting PHI access to authorized personnel and independent contractors bound by confidentiality agreements.
Regular monitoring and updates to maintain data integrity and prevent unauthorized access.

No electronic system is 100% secure, but we take all reasonable steps to safeguard your data consistent with industry standards and legal requirements.

9. Data Retention

We retain Personal Information and PHI only as long as necessary to:

Provide services,
Meet documentation and billing requirements, and
Comply with federal and state record retention laws (e.g., HIPAA and California’s seven-year retention requirement for healthcare records).

After the required retention period, data is securely deleted or anonymized.

10. Your Rights

Under HIPAA and California privacy laws, you have the right to:

HIPAA Rights

Access and obtain a copy of your PHI.
Request corrections to inaccurate or incomplete information.
Request restrictions on use or disclosure of your PHI.
Receive an accounting of disclosures.
Request confidential communications.
File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

CCPA/CPRA Rights (for California Residents)

Know what personal information we collect, use, and disclose.
Request deletion of personal information (subject to exceptions).
Opt out of any sale or sharing of personal data (SCTN does not sell data).
Request correction of inaccurate data.
Receive information in a portable, accessible format.

You can exercise these rights by contacting us (see Section 15).

11. Cookies and Analytics

We use cookies and analytics tools to improve website functionality and understand visitor behavior.
Cookies are small text files stored on your device. You can disable cookies in your browser settings.
Analytics tools (e.g., Google Analytics) collect anonymous, aggregated data — not PHI or personally identifiable health data.

12. Children’s Privacy

Our website is directed toward parents and caregivers seeking pediatric services.
We do not knowingly collect personal information directly from children under 13 through this website.
Any child information we collect is provided voluntarily by a parent or legal guardian for service purposes and is handled in accordance with HIPAA.

13. Email and Electronic Communication

Emails and standard contact forms on this website are not HIPAA-encrypted.
Please avoid including sensitive health or diagnostic information when contacting us online.
Once you become a client, all communication will occur through HIPAA-secure channels (SimplePractice, encrypted email, or approved telehealth platforms).

14. Data Transfers

We operate entirely within the United States.
Your information is stored on servers located in the U.S., and we do not transfer data internationally.

15. Exercising Your Privacy Rights

To access, correct, delete, or inquire about your personal or health information, contact:

📧 info@socaltherapynetwork.com
📍 SoCal Therapy Network, LLC
Orange County, California, United States

We may require verification of your identity before processing requests.
We will respond to verified requests within the time limits required by law (typically 45 days).

16. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes.
The “Effective Date” above will always indicate the most recent version.
We encourage you to review this Policy regularly.

17. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your information, please contact:

📧 info@socaltherapynetwork.com
📍 SoCal Therapy Network, LLC - Orange County, California

If you believe your HIPAA privacy rights have been violated, you may also contact:
U.S. Department of Health & Human Services – Office for Civil Rights (OCR)
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/